This policy is primarily designed to give the customer peace of mind and their money back if they are unable to use the product for any reason outside their control.

If a customer has received the product, then we ask them to be reasonable in demonstrating that the product did not meet their expectations as presented in the product description at time of purchase.

However, even in such cases, we are able to discuss pro rata refunds to ensure that our customers remain happy. Simply contact support to discuss your concerns

Reasons For Full Refunds

To put your mind at rest, here are some reasons that this policy will provide a refund for:

You are unable to get the device to turn-on

A feature did not meet the description on the website.

How to claim your refund

Contact our support team within 10 day of receiving the product